Customers Q & A
View our FAQ page to learn about the process from when you first order our product to when it reaches your hands.
Shipping takes 5 to 6 days after the order is completed .
The short answer is: yes! Here’s the long answer: Since we hire professional designers to work with us, we need to make sure their talent is rightfully compensated, that’s why we usually request a partial payment to cover the time they put on any project!
This partial payment can be anything from a $50 Design Down Payment to a 50% payment! Something important to note is that any payment you make for your order it goes directly to your bill and will be discounted from the total amount due when your order is completed!
Of course, we make some exceptions to this partial payment! If you are a recurrent customer, or if you work with an organization or non-profit, this can be weighted out as we understand how payments are processed differently with companies 🙂 You can always reach out to us and ask if this exception can be applied to your custom project!.
Our Business hours are from 8:00am to 6:00PM, but we can be reach after hours by email text or phone call./p>
If the information you are looking for is not on our FAQ please drop us a message with your question and we will get back to you in 24 hours.
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